Opening Hours: 9AM – 9PM, Daily
75 Google reviews ( 4.56 )
Found out piping leaking after do pressure test. Change piping for one room and change one air con to recondition unit in Jan26. A few months later another leaking, change piping again for 3 room and one recondition unit in Mar26, total paid since day one is abt $3,250. Then after a few months in Sept26 no gas, they suspected got leaking again. What is this ????
Heng and Owen did a wonder hob in dealing with my Aircon problems.. a must recommend.. it feels like new
Good professional service from Ah Hoe. Quick and thorough job. Satisfied. Signed 1 year contract.
Heng good job service my aircon
Amazing same-day service on a Sunday night! Our aircon was leaking non-stop, but the team arranged a slot for us immediately. Yen was incredibly helpful and professional. He didn't just fix the leak; he climbed up the ceiling to find the root cause and uncovered a deeper issue we hadn't noticed. He even taped the pipe temporarily for free. Super grateful for Yen's dedication and honesty.
Fast and good service, solved my issue on the spot
Thank you Hoe and Owen
Fast and efficient
1 star and that is being generous! I never write reviews but this one I could not let go. Had a contract with this company and honestly wish I never signed it. They promise quarterly servicing and contact every 3 months. Sounds great right? Except they just never bothered. Almost 4 months passed and not a single message. No call, no WhatsApp, nothing. I had to reach out myself to remind them I am a paying customer. When I brought it up the response was cold, robotic and completely unapologetic. The manager S.H. eventually came back to me after speaking to the boss and you know what the big resolution was? A $10 voucher. To spend more money with the same company that just ignored me for 4 months. I actually laughed. These people do not care about you once the contract is signed. The $10 voucher says it all, that is how much they value a paying customer. It feels less like customer service and more like a trap to keep squeezing money out of you. If you are looking for a reliable aircon company in Singapore please keep looking. There are better options out there that will actually show up and do what they promised. Never again. Reply by Coolest Aircon Service: We are very sorry for your unpleasant experience. Regarding your last contract arrangement, due to a system malfunction, we are trying our best to notify every customer, but this will take some time. As per your request, we scheduled the last air conditioning cleaning at your new address for today. We are very sorry that we cannot fulfill your request for free cleaning. We also tried our best to negotiate for cleaning the outdoor unit and adding gas, but you refused this compensation. We will further train and improve our service and communication. We apologize again and hope to have the opportunity to serve you again next time.
I want to share my appreciation for the technician's Yen work. He was very thorough. I really value his responsibility and great service. It really felt like I got excellent value for the money
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Our technicians are ready to help every hour and day of year!
