Customer's Reviews

Contacted coolest aircon twice over two years for emergency purposes and their response is always fast. The technician (Heng) is also very efficient.

Good service by their staff

服务很好，很准时。👍

Hoe was very patient and detailed while explaining the cause of my aircon break down. Very well done. Highly recommended. Aircon was fixed. Thank u once again 🙏

Really impressed with the service from Coolest Aircon Service Pte Ltd. All three of my room air conditioners suddenly stopped cooling properly, so I contacted them for a gas top-up. I was quite desperate because I absolutely cannot sleep without air conditioning, and they were able to arrange for someone to come down within just two hours. The technician was efficient, transparent and there was absolutely no hard selling. The gas was topped up and all three rooms are now nice and cool again. Really appreciate the prompt response and sincere service. It’s refreshing to deal with a company that genuinely focuses on helping the customer rather than trying to upsell unnecessary work. Would definitely recommend them and will use them again in future.

Excellent service by Heng. He is highly skilled, friendly and professional. He was also very patient in explaining the aircon issue to me and providing useful maintenance tips. Highly recommended !

Very professional service by technician Heng.

Have been using coolest aircon for the last year. Their pricing is reasonable, response is quick, and workmanship is good. I am planning to renew aircon cleaning contract with them this year and I believe they will deliver reliable quality work. Highly recommend!

If your aircon is spoil dont ever go to this company. Quoted a price but then invoice came to double the price. They just want fast money. That's about 200 sgd higher than the actual quoted price. I already informed them the exact model and what to replace as I have enquired a technician to check prior to thier service. I also provided my address so they can evaluate manpower cost. Time is also lost waiting for arranging the checks and setting another appointment date. When I became an unhappy customer, Coolest Aircon called me but badly manage the situation . Im being called a CHEAP customer and they slam the phone. Good luck to new customers. Reply by Coolest Aircon Service: Thank you for your feedback. We sincerely apologize for the unpleasant experience you had. Our customer service team had clearly explained that an inspection was required before a specific price could be provided. The estimated price served only as a rough guide and was not a final quote. The higher price quoted after the inspection was due to our sourcing of the highest-quality used parts available on the market. We deeply regret failing to clearly communicate that the final cost might exceed the initial estimate; we will pay closer attention to how we communicate such matters to customers in the future. Thank you.

Found out piping leaking after do pressure test. Change piping for one room and change one air con to recondition unit in Jan26. A few months later another leaking, change piping again for 3 room and one recondition unit in Mar26, total paid since day one is abt $3,250. Then after a few months in Sept26 no gas, they suspected got leaking again. What is this ???? Reply by Coolest Aircon Service: Thanks for your comment , we are so sorry to hear about your 1 star review , do you mind sending an email about your experience to service@coolestaircon.com.sg or for faster response please WhatsApp at +65 82184488 and we will work with you to solve your current AC issue .We look forward to hearing you soon .